Mr Digital Offers an Actual Guarantee for Digital Marketing Services

Investing in digital marketing services can be risky. Although some providers may guarantee results, there is really no recourse if something goes wrong. Mr. Digital wants to change all of that.

The company already backs its warranties, which means it will work for free if customers don’t get results. Read about how the Small Business Spotlight Marketing Service is different this week.

What does work do

Offers expert marketing packages.

Services include Facebook advertising, Google ads, LinkedIn, SEO, email marketing, and web design and development.

Business standing

Guaranteeing their work at a set price.

Managing Director Ross Crawford told Small Business Trends, “If we cannot achieve the goals within the agreed timeframe specified in our proposals, we will continue to work for our customers free of charge.

“Yes, that’s right. Our customers can stop paying our fees and we will continue to provide our services for free until we achieve the agreed goals.”

How the work started

Because of disappointment in the current marketing situation.

Crawford initially worked as a digital marketing manager for other agencies. He was disappointed to learn that other agencies were charging high rates. So Mr. Digital started in 2016 to offer more reasonable prices and a real return on investment for business owners.

The biggest win

Winning Small Business of the Year award at the 2020 Inspire Business Awards.

“This was a great tribute to the team for all their hard work and dedication through the toughest years,” says Crawford.

The biggest risk

Sale of an apartment to finance the project.

Crawford sold his apartment to expand the business. He invested around 40,000 pounds sterling of his own money. Thankfully, he was able to make money and buy a new property after 18 months.

Lesson learned

Focus on operations.

Crawford adds, “[If I could do it over again, I would] Get rigorous processes in place from the start; For training, preparation, work scheduling, payments, etc … it has cost the business a lot of time and money over the years to get it right. “

How they spent an additional $ 100,000

Advertising, recruitment and training.

“We will increase our advertising budget to £ 7,000 a month, hire two sales staff and invest in more team training to keep improving their skills,” says Crawford.

Growth story

Create a skilled team.

“Over the past two years, we have evolved from a single squad to an in-house team of 25 and honed our team’s skills – and achieved over 10 professional certifications,” explains Crawford.

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Photo: Mr. Digital, Ross Crawford

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